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Every company-owned Starbucks in America closed on May 29, 2018 (https://stories.starbucks.com/stories/2018/beyond-may-29-lessons-from-starbucks-anti-bias-training-and-whats-next/) so that employees could attend a mandatory training aimed at addressing unconscious bias and discrimination. This training is in response to a Starbucks manager calling the police on two black men waiting in a Philadelphia store.
Do you think closing the stores was an effective strategy to draw attention to unconscious bias? Is one day of training enough? Please discuss your opinion
How do you increase bias detection in people during diversity training so this can be implemented in the world around us? The NPR article includes a short film by award-winning documentarian Stanley Nelson about race in America that Starbucks included in their training. Please share your own reactions and/or experiences after viewing this short film on racial anxiety and implicit bias.
As CEO, what would you do if your organization was involved in a similar type of situation?
Too Tired? Too Anxious? Need More Time? We’ve got your back.