• Employee Discipline: Analyze punitive and nonpunitive disciplinary approaches,

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• Employee Discipline: Analyze punitive and nonpunitive disciplinary approaches, and explain their impacts on employee relations. • Performance Management: Determine the elements of an effective performance management system, and explain how well the employer’s system meets organizational needs. • Employee and Labor Relations: Determine the differences between union grievance procedures and nonunion complaint processes, and describe improvements that could be made to a nonunion complaint process.

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