ISC English ..Quality by John Galsworthy

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106 Responses

  1. raj singh says:


  2. Liza says:

    Thank you so much sir

  3. Malika says:

    Thank u sir …. This has helped me understand the story better and frame my answers well

  4. A.P.Kamesh says:

    great work sir
    This will help me score better in my English exams.

  5. Mahika says:

    Is Fritz a spirit

  6. arundhathy says:

    i like the content.
    please provide some questions that could be asked.

  7. Faiza Khan says:

    Nice summary

  8. Jayesh Sharma says:

    Thank you sir, for dedicating your time towards this wonderful summary of the story, it really helped to me to get a brief lookout of the story and understand it. 🙂

  9. Nikki says:

    Sir,can u help us out with poems as well . It will be appreciated, thanks for the effort you put in to help us out 😊😁

  10. Faith says:

    What is the moral lesson of the story??

    • Satya Prakash says:

      Dedication to a noble cause is a very good trait, but it has to be pursued within the limitations of worldly existence.

  11. raghav says:

    sir thank you for for sharing your immense knowledge. and really helps me a lot . but sir please provide the critical analysis of the story quality.

  12. raghav says:

    sir thank you but please provide the critical analysis of the story quality.

  13. King says:

    Nyc sir thank you this will help me to score some better marks

  14. Adrita Das says:

    Please write the character sketch of Gessler brother as soon as possible.

  15. Adrita Das says:

    250 to 300 words

  16. Rohit says:

    U do a great job bro i scored marks due to ur essays

  17. Adrita Das says:

    Please write it soon.

    • Satya Prakash says:

      Sketching the Gessler Brothers …
      In both breed and creed, the two Gessler brothers were truly unique. They were artisans, par excellence, but their single-minded dedication to quality and customer satisfaction bordered on eccentricity. With total abhorrence to profit, mass manufacturing, economy of scale, and advertising (the bywords of modern business), the two struggled to flourish, make money, and be recognized as master shoe makers. As per modern industrial yardsticks, the Gessler brothers were total failures, but, somehow, they managed to defy all the ignominy and difficulties that ensnarled their lives. Safety, comfort, and long lasting ability were the hall marks of the bespoke shoes they made for their small number of devoted customers. They scoffed at the one-size-fits-all shoes mass produced and sold under big brand names. For them, comfort and durability of shoes were paramount, not the flashy labels and the big brand names. In the heart of the fashionable high street of London, they made their shoes by their deft hands deriving immense satisfaction, but paltry profits. They unhesitatingly took back shoes if the slightest defect was seen even after long use by the customer. Modern business ethics has no place for unlimited lifelong warranty.
      The two brothers were Germans. This partly explains their passion for quality. Like the great Tolstoy who made shoes with his own hands for his recreation, the Gessler brothers made shoes with their own hands to demonstrate to the world that shoe-making is an art and a craft meant only for the rarest of hands sent by God to the world. One of the two brothers died of over-work and possibly under nourishment, but, for Glassworthy, he left behind a shoe-making legacy, the like of which mankind will always cherish, but can rarely replicate.

  18. Adrita Das says:

    Thank you sir for the answer.

  19. Wayward says:

    Sir thank you for the wonderful analysis . Also can you please help me reflect the emotional bond between the Gessler brothers and the narrator . Please sir .🙏🙏

    • Satya Prakash says:

      The narrator was obviously a customer with a soul and a conscience. He understood the honour, satisfaction, and sense of fulfilment that go with dedicated manual work. The Gessler Brothers were artisans of the most exceptional caliber, who had perfected the art of making customized shoes. They were brutally honest in their dealings with their customers, and readily owned up and compensated for the minutest flaw in their shoes. Such astounding committment to customer satisfaction bemused and startled the narrator. Being a somewhat self-effacing person, the narrator appreciated the humility and modesty of the Gessler Brothers. He had carved a special place in his heart for the shoe-maker duo. In essence, although the Gessler Brothers got lost in the glitz and glamour of London’s high street, the narrator held the two brothers in high esteem and reverence.

  20. Anupama says:

    Cannot expect for better summary.
    Your dedication for helping us inspires me to do great things. You write big answers , without having any problem. You clear everyone’s doubt. You are sure to get blessings….

  21. Soumya says:

    Sir,I am greatly indebted for your answers…can you help me with an another question…The question states is quality an appropriate title for the story

    • Satya Prakash says:

      Whenever requesting a write-up, specify the word limit.
      Answer .. The title ‘Quality; is surely an apt one, because this story revolves around an eccentric artisan’s extreme dedication to ‘quality’. Gessler brothers survived in this treachrously commercial world because they were driven by their dedication to quality. But, the artisan barely survived, and possibly died of exhaustion and poverty. His craft consumed him. It sounds so tragic that a master craftsman of such skill died so miserable a death. Had the world been a bit more sensitive to the preeminence of quality, the two brothers would have earned name and fame. Sadly, the world didn’t even look at them.
      ‘Quality’ fits the title well. However, other titles such as, ‘A German shoemaker’s singular skill’, or ‘The tragic end to a master shoemaker’ can also be considered for the story.

  22. Anushka Saha says:

    Wow I actually cried…

  23. Aftab says:

    Sir can you provide me note about appropriateness of story quality

  24. Aftab says:

    State the appropriateness of the tittle quality in the story
    Word limit 250_300words

    • Satya Prakash says:

      O.K, Tomorrow.

    • Satya Prakash says:

      State the appropriateness of the title ‘Quality’.
      Answer …The story ‘Quality’ by John Galsworthy does leave us sad after we finish reading it. It singes our conscience because it depicts the defeat of a noble trait of humans – to strive for perfection in whatever they do. This trait is ‘Quality’, a sister of ‘Creativity’.
      The Gessler Brothers were Germans. As a race, Germans outdo almost all other races when it comes to ‘quality’. The two brothers made shoes, one of the most ordinary of human possessions. They earned their living making bespoke shoes of the highest craftsmanship. They barely scratched a living from their mundane job, but in the hearts of the users they etched a mark for themselves.
      Want, hard manual labour and ignominy stalked them at each step, but they were undeterred. It is this singular devotion to quality that brought them appreciation from their handful of buyers. But, refusing to adopt modern methods of shoe-making, they slogged on in pursuit of quality. This passion brought them doom, and one of the brothers died. One can say that pursuit of ‘quality’ to an unrealistic level brought them life-long misery.
      It’s a poignant story of how commercialism throttled the German brothers’ hope for a decent life. Defeated and dejected, they stuck to their love to make a perfect pair of shoes. How sad! Quality killed a master artisan. The irony shatters us.
      After we finish reading the story, we find no other title for the story, more apt than ‘Quality’. It is at the center of the story, and it is its essence.

  25. Aftab says:

    Thanx sir yr answer helped me alot

  26. Soumya says:

    Thank you for the last answer sir.
    Sir I will find it helpful if u may help me in other two questions…answer of 250-300 words..
    1-state the hardships faced by traditional artists in the backdrop of the industrial revolution in england
    2-brief character sketch of Mr gessler,highlighting his wholehearted efforts to maintain excellence in his work…

  27. Soumya says:

    Sure sir….its of no worry…

    • Satya Prakash says:

      First answer … (Will post the second ne later)

      1- State the hardships faced by traditional artists in the backdrop of the Industrial Revolution in England.
      Answer …Between the period 1760 to 1840, England saw a tumultuous change in the way people lived. Large-scale manufacturing of industrial and consumer goods became possible thanks to a spurt in inventions of machines that improved productivity dramatically. Factories spouted up in the length and breadth of the country as people poured in money to such ventures. Wealth creation of humongous scale took place, lifting the family income of people. A new ‘middle class’ was created, but the new-found prosperity brought with it unforeseen and unintended consequences. As goods were mass-produced, and sold in lesser prices, artisans producing textiles, leather goods, smithy, wooden furniture, and a host of other goods suddenly found themselves out of job. The Industrial Revolution caused a painful end to skilled artisanship. Coupled with the senseless exploitation of labour through oppressive working conditions and low wages, unemployment among skilled artisans created acute distress in rural societies. It was a death blow to England’s placid, peaceful village life. Tailors, shoemakers, blacksmiths and wood workers became a miniscule minority. No one wanted bespoke clothes or shoes, as these handcrafted items were out-priced by factory-produced good.
      Thus, the much-touted Industrial Revolution was a mixed blessing for the society. No doubt, it created massive wealth, but it lead to a very painful death of England’s own heritage of quality workmanship.

    • Satya Prakash says:

      Question 2.. Mr. Gessler’s dedication to quality.
      Mr. Gessler was a master shoe-maker, by blood, instinct, and descent. He knew the trade too well to let any commercial instincts to besmirch his singular dedication for making a perfect pair of shoes. Over the years, he had virtually reached a humanly unattainable level of quality, but he never thought a shoe-maker should ever leave a customer remotely unhappy. Gessler didn’t seek fame, profit, or accolades. His singular aim was to make the best possible pair of bespoke shoes for his customer. He toiled day in and day out, but sadly due to his total lack of commercial acumen, just managed to make both ends meet. No wonder, his last days of life were hard and grueling. In a desolate corner, amid the glistening stores of the high streets of London, he stood alone holding aloft the banner of quality. With disdain, he looked at the mass-produced one-size-fits-all shoes sold through high-pressure advertising, and refused to lower his own ever-increasing standard of quality.
      Mr. Gessler, the shoe-maker par excellence, died a lonely death, with empty coffers and in empty stomach, but he left behind a full and never-fading legacy of making high quality shoes.

  28. Soumya says:

    Thank you sir , for the productive answers…

  29. Komalpreet says:

    What is the meaning of line ‘those pairs could only have been made by one who saw before him the Soul of Boot’ in story ‘Quality’?

    • Satya Prakash says:

      No one knew the art of shoe making as good as Gesseler. He loved and nurtured his skill very assiduously, taking to near-perfection levels. Such involvement was possible because Gesseler treated boots to be objects with a body and a soul. Just as we treat a living being with care and attention, he treted the shoes he made with remarkable passion and cretivivity.

  30. Tanzeel khan says:

    Very nice website i love it

  31. deeksha says:


  32. Akshat kabra says:

    Great work sir. Thank you for such an explanation. Can you also write on “On the art of living with others” by Sir Arthur Helps. I need it within a week . Plzz sir

  33. Saswati says:

    Sir,ur answers are Very helpful
    Can u give me the charater sketch of the narrator in the story quality
    Word limit-250 to 300

    • Satya Prakash says:

      By Wednesday.

    • Satya Prakash says:

      Character sketch of John Galsworthy
      John Galsworthy (1867-1933) is the writer of ‘Quality’. He had a privileged upbringing. Born with a silver spoon in his mouth, John had everything available that a boy from an affluent home could aspire for. He went to Harrow, and then to Oxford. He won the Nobel prize in Literature in 1932 for being an outstanding playwright and a novelist.
      It is a little hard to understand how and why a boy of such pedigree could become a torch bearer for social causes like women empowerment, prison reforms, and animal welfare. The story ‘Quality’ is a manifestation of his liberalism and humanism. In a subtle way, he created the character, Gessler – an artisan with fanatic dedication to quality, and a total disdain to commercial gains.
      John Galsworthy was born in a capitalist country, but deep in his heart, he loathed the exploitation and arrogance of the big industrialists and the business houses. In values and approach, Galsworthy and Gessler have a lot in common. Gessler was a victim of modern business management practices which treats profits as paramount. Galsworthy was egalitarian in his approach to society – the same society that crushed Gessler to starvation death.
      A reader who reads this short story, Quality can sense where the sympathy of the writer lies. In reflection, the story expresses John Galsworthy’s disgust at the way master artisans are discarded, and left to die in a dark corner of society. That Gessler had his dingy workshop right in the middle of London’s glitzy high street, and managed to strive so long speaks eloquently about Galsworthy’s defiant and rebellious attitude towards social inequality.
      Reading Galsworthy’s biography after reading ‘Quality’ reinforces the idea that the author was a true revolutionary who waged his battle using his pen, not a gun.

  34. Saswati says:

    Ok sir.thank u so much for helping

  35. Saswati says:

    Thanks a lot,sir
    Ur productive answers are really marks fetching

  36. Yash Vardhan Goel says:

    sir can you please write an anaylsis of the story ‘The Sound Machine’ of ISC echoes.
    It is very likely to come this year.

  37. Mukul Ray says:

    ‘Quality’ is a story of a couple of artists and their struggle in a moneyminded shallow world where there is no place for quality and excellence. Discuss? Please write it soon. This will a great help for me.

  38. A.Khan says:

    Hello sir ! 🙂
    If you could please give a description on the relationship between Gerald Durrell and the gorilla.
    (word limit- 250 -300 words)

    • Satya Prakash says:

      Tuesday 4pm

    • Satya Prakash says:

      Relationship between Gerald Durrell and the gorilla

      Answer .. L’Pongo, the gorilla brought to the zoo by Gerald Durrell was a prized acquisition by the latter. Durrell loved animals passionately. His zoo lacked a Gorilla, a near-extinct species in those days. His quest for L’Pongo was difficult. Finally, when he located it, raising funds to pay for it was a daunting task for Durrell. Finally, against all odds, he raised the money and brought L’Pongo.

      From the time L’Pomngo arrived, Durrell’s life was suddenly filled with excitement, and fun. He lavished his affection on l’Pongo and kept him in his house as a guest initially for few days. L’Pongo behaved like a gentleman and did only minor mess in the drawing room. Durrell’s inquisitiveness and love for L’Pongo increased with each passing day. Soon, L’Pongo became an obsession for him. It seemed the two were made for each other.

      L’Pongo fell ill and defied all attempts to spring back to life. Like his own family member, Durrell took his care. Durrell was heat-roken to see L’Pongo’s continued agony. Finally, with the aid of an antibiotic, he turned around. For Durrell that period of L’Pongo’s illness was marked by a foreboding anxiety.
      The empathy with which Durrell looked for a female mate for L’Pongo shows how sensitive he was for the gorilla. In a nutshell, the bond between L’Pongo and Durrell was intimate and based on reciprocity. The duo presents an unique case of companionship between an animal in the wild, and sophisticated, but very loving human being.

  39. Yash Vardhan Goel says:

    sir, i think you haven’t written an analysis for ‘the sound machine’ ISC echoes.
    It would be of great help if you provide us with the same.

  40. Annu says:

    “Quality”is a story of a couple of artists and their struggle in a money -minded shallow world where there is no place for quality& excellence.Discuss?(Word limit of 350-400)

    • Satya Prakash says:

      By 7pm.

    • Satya Prakash says:

      “Quality” is a story of a couple of artists and their struggle in a money-minded shallow world where there is no place for quality & excellence. Discuss.
      Answer .. The Gesseler brothers were shoemakers of a rare pedigree. They made bespoke shoes for customers. Every pair of shoes they made bore the hallmarks of their skill, commitment, a fanatical adherence to quality. Since they made their shoes by hand, they probably made just enough to make both ends meet.
      Paradoxically, their staid workshop stood defiantly in the midst of the glitz and glamour of London’s high streets. Shoe stores here sold footwear that were mass produced by machines and were presented to the market backed by massive ad campaigns.
      Gesseler Brothers had nothing to advertise for sans their quality. They had no machines, no corporate façade, and no inclination to push their shoes through propaganda. For them, every foot was different, and so, every shoe had to be custom-made.
      In modern day profit-crazy world, the Gesselers were a misfit, a rebel with a lost clause, and artisans, whose ideas ran counter to whatever modern business schools taught. They had shoe-making skills few could match, but no one wanted to emulate. Such is the toll crash commercialism takes on the world’s dying stock of master artisans.
      In this business world, where the bottom line of an enterprise becomes the sole yardstick of success, craze for quality is considered an obscure trait, with no takers. Geseler Brothers languished for their conviction and their commitment. Towards the end, perhaps they fell prey to their stellar contribution to the art of making fine shoes, but who bothers? Such human beings are, undoubtedly, God’s gifts to mankind, but how sad they die un-heard, un-honoured, and unsung!

  41. Deeksha says:

    Thank you sir for summaries and answers….it is quite helpful

  42. Muskan Jain says:

    Thankyou sir for the help.

  43. migdosa says:

    what is the meaning of “when one grew old and wild and ran up bills,one never ran them up w gessler would not have seemed becoming to go in there and stretch out ones foot to the blue iron spectacled glance owing him for more than two pairs,just the comfortable reassurance that one was still his client.

  44. migdosa says:

    sir,is it possible for u to provide the answer a little quick?sorry to disurb

  45. migdosa says:

    this was the full is given in the same manner in the book

    • Satya Prakash says:

      The author, no doubt, was greatly impressed with the quality of the shoes the artisan made with his hands, and with such meticulous care. Here the author imagines his old age in future when, like any body else, the body and mind become disorderly and feeble. At times, such old people forget to pay bills in time, and ran up arrears.
      The Gessler brothers were very hardworking and simple shoe-makers. The shoes made by them lasted unduly long time. So, a customer came to them for a repeat purchase after a long interval only. The customers held the two brothers with respect and sympathy, so no one delayed paying for the shoes bought from them. It would have been morally reprehensible for a buyer to not pay the cost of the shoes in time. The customers drew comfort from the fact that the two dedicated artisans were still there to serve them despite long years having elapsed in between. That encounter with the master artisans was so pleasant and reassuring.

  46. Meraj alam says:

    Thanks a lot sir…….i can not mention how greatly you helped me….

  47. Nita XYZ says:

    Sir the summary and analysis of the story is so perfectly explained and written and those “photosynthetic words
    “you use in your work has helped me a lot to learn new vocabularies. Thankyou so much. You are the best teacher one could ever have 💕

  48. Aryaman Srivastava says:

    Sir my exam is scheduled to be on Friday and I was unable to understand some content of this chapter but ur writing gave me some useful points which I can easily understand and write in paper . Please give some notes on reverie poems,sir.

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